Getting Started

Use the Getting Started section of the Help Centre to access and navigate your MediaStore site once it’s been set up by the mediafellows team.

Here you’ll learn how to log in, understand key technical requirements, and how to use both the Admin and Client interfaces.
You’ll also find a Quick Start guide to the most common uses of MediaStore, and reference tables for common settings.

Contents

Getting Access

Learn the requirements for accessing MediaStore, including supported specifications, interface overviews, and troubleshooting guidance.

 

• Hardware Recommendations
• Software & Operating System Requirements
• Internet & Network Requirements
• Video & Media Upload Specifications
• Accessing the Admin UI
• Accessing the Client UI
• Basic Troubleshooting
• Login Troubleshooting
• Video and Asset Troubleshooting

Admin UI Overview

Navigate the Admin UI layout, understand its controls, and use search and filters to manage content.

 

• Menu Toolbar
• Navigation Sidebar
• Document Window
• Detail Window
• Using Search & Filters

Client UI Overview

Explore the Client UI layout, understand how your products are presented to your clients, and how to enhance content discovery with search and filters.

 

• Menu Toolbar
• Profile Menu

Reference Tables

Use these reference tables to quickly understand system roles, settings, and content statuses.

 

• Product Types
• Asset Status
• Access Levels
• Contact Status
• Platform Roles
• Conference Types
• Conference Moderator Capabilities