Use the Quick Start guide to get started with the most common features of MediaStore.

Here, you’ll learn how to invite users, add products like film titles and TV series, upload and assign assets, send screening links, review analytics, and organize website content with showcases.

 

Contents

User Management

    MediaStore makes it easy to manage your own user database — controlling colleague access and staying in charge of client accounts.
     
Inviting members of your team:
  1. In the navigation sidebar, click + Create New
  2. Select Contact
  3. Fill in the mandatory fields (marked *), setting the Organization to match your own account and selecting a Platform Role¹
  4. Click Create
  5. Click Invite Contact
  6. The contact will display as Inactive until the invitation is accepted. Once they confirm the link and set a password, they can log in²

*Required fields are marked with an asterisk

¹ Use an admin-level role (e.g. Manager, Administrator, Sales Agent) to grant access to both the admin and client sites. See Platform Roles for details.
² If the contact can’t be saved, that email may already exist in the system. See Login Troubleshooting for details.
Inviting clients:
  1. In the navigation sidebar, go to + Create New
  2. Select Contact
  3. Fill in the mandatory fields (marked *), setting the correct client Organization¹ and selecting Client for Platform Role
  4. Click Create
  5. Click Invite Contact
  6. The contact will display as Inactive until the invitation is accepted. Once they confirm the link and set a password, they can log in²

*Required fields are marked with an asterisk

¹ If your new client’s organization does not yet exist, see Create an Organization.
² If the contact can’t be saved, that email may already exist in the system. See
Login Troubleshooting for details.
Processing client registrations:

When a client submits a registration through your public registration form, you can choose whether to grant them access.

  1. In the dashboard, go to Contacts > Pending
  2. Click the three-dot settings menu next to a contact to update their status

     Optional:

  • Approve: The contact will receive an invitation email. After they open the confirmation link and set a password, they can log in
  • Reject: The contact will receive an email stating their registration was rejected. The contact entry is deleted
  • Delete: The contact entry is deleted without notifying the contact
  • In Review: Removes the contact from the Pending list without making a decision. You can return later to approve, reject, or delete the registration

Content Management

    MediaStore’s content management functionality lets you manage and present your catalog, including program metadata and flexible digital asset assignment.

Adding products:

A product holds assets and metadata entry fields such as title, synopsis and year of production. It is classified as a program, series, season, episode or format.

  1. In the navigation sidebar, click + Create New
  2. Select Product
  3. Enter a product title, access level, and product type¹

     Optional:

  • enable download permission
  1. Click Next
  2. Add product details and metadata (e.g., subtitle, synopsis, resolution) as desired
  3. Click Create
¹ Some product types, for example Episode, require a Parent product to be selected. See Product Types for details.
Uploading assets:

An asset consists of metadata, such as title and asset type, and the file itself. Video files are ingested into MediaStore and transcoded into a streamable version.

  1. In the navigation sidebar, click + Create New
  2. Select Asset
  3. Upload your asset(s) by dragging and dropping or browsing your local drive
  4. Enter asset metadata¹ such as title, protections and access level — file type will be assigned automatically by the system
  5. Click Finish
¹ For a full outline of asset upload options, see Upload an Asset.
Assigning assets to products:

Assets can be assigned to products during asset upload, from a product detail page, or from an asset detail page.
The quickest method is:

  1. In the navigation sidebar, go to Assets > All Assets
  2. Select the checkbox next to the relevant asset/s
  3. Click the three-dot settings menu in the Selected panel
  4. Select Assign to a product
  5. Select a product/s from the search field

     Optional:

  • enable Use as Marketing Asset to display it in the Client UI
  • enable Include descendents to add to related products (e.g., all episodes in a season)
  1. Click Assign
Access settings and asset status:

The access level of a product or asset impacts its availability to contacts; see Access Levels for details.
The status field lets you track an asset’s workflow stage¹; see
Asset Status for details.

Access levels and asset status can be modified at any time.The quickest method is:

  1. In the navigation sidebar, go to All Products or All Assets
  2. Select the checkbox next to the relevant product/s or asset/s
  3. Click the three-dot settings menu in the Selected panel
  4. Select Change access
  5. Select from the Access or Status² field
  6. Click Confirm
¹ Using Status is optional; all correctly ingested assets are Available by default. An asset must be Available before Access levels can grant visibility or download.
² Status settings apply only to Assets and do not appear under Product > Change access.

Sales & Marketing

    MediaStore’s sales and marketing features help you present content and video to clients.

Sending screening links to clients:

The Recommendations feature is MediaStore’s primary sharing method, with the option to generate links or send branded recommendation emails.
See the Recommendations section for details.

  1. In the navigation sidebar, click + Create New
  2. Select Recommendation
  3. Select titles or assets to share from your MediaStore library
  4. Enter a Subject line for your recommendation email
  5. Select from your MediaStore contacts in the Add Recipients field
  6. Set an Expiration date for your recommendation link
  7. Select Generate links only to create a shareable link instead of a sending an email
  8. Review your recommendation Summary, then click Save draft, Schedule, Generate links or Send
Reviewing client usage analytics:

As clients use MediaStore, analytical data such as product page views and video screenings is recorded and can be reviewed in the Analytics area of the Admin UI.

Analytics is divided into four sections: Contacts, Products, Assets, and Recommendations. Each section includes:

  • Filter presets: Saved filter configurations that can be applied instantly
  • Date ranges: Displays the past six months by default; use the calendar to adjust the range
  • Filters: Narrow results by territories, contacts, and other relevant criteria
  • Export: Download a spreadsheet of the data in the current view
  • Overview: Key metrics such as logins or views, top-performing products or assets, devices, email sends, and success rates
  • Top Lists: Most engaged users, most viewed assets or products, and top recipients or senders
  • Detailed Stats: A complete list of MediaStore interactions in that section
  • Product Search Stats (Product section only): User search terms and corresponding products
Managing homepage and site content:

MediaStore provides content management features in the Website section of the Admin UI to populate frequently updated elements — such as slideshows, news, events, and contact pages. See Website Management for more details.

  • Product Slideshows: Showcase key titles on the homepage hero slider, genre pages, and themed product collections
  • Events and News Showcases: Display events and news items on the homepage and their respective pages
  • Downloads page: Add selected content to recommend for download in the Client UI
  • Contacts: Select MediaStore users to list as contacts on the Registration page or as featured team members on the About Us page. Each contact should have Public access (and an uploaded avatar for display on About Us).

For all sections above, use Add, Edit, and Sort to control which items appear, their order, or remove them.

Additional sales tools:

Advanced features are available in addition to the standard MediaStore suite. To find out more, contact info@mediafellows.com or your MediaStore account manager.

  • Mobile & TV Apps: MediaStore’s Mobile and TV apps let you reach audiences across multiple devices and provide offline, on-demand access to your content — ideal for remote presentations or sales pitches outside the office. Available on Apple TV, iOS, Roku, Amazon Fire TV, and Android devices.
  • Video Conferences: Create, manage and host video conferences to stream content live to stakeholders without requiring external sharing or downloads.
  • Transcription & Translation: Produce auto-generated transcripts and translated subtitles to support research and team review across multiple languages. Ideal for screening, shortlisting, and comparing titles.
  • Ads & Pre-Rolls: Upload ads and pre-rolls as separate sub-assets in MediaStore for faster edits and easier content changes.
  • Guilds: Through anonymized access codes, Guilds provide access to selected content using a process aligned with existing awards guilds standards — allowing MediaStore to function as a For Your Consideration (FYC) portal for awards jurors.