{"id":6794,"date":"2026-02-05T12:26:40","date_gmt":"2026-02-05T12:26:40","guid":{"rendered":"https:\/\/mediastore.support\/?p=6794"},"modified":"2026-02-05T14:54:30","modified_gmt":"2026-02-05T14:54:30","slug":"internet-network-requirements","status":"publish","type":"post","link":"https:\/\/mediastore.support\/?p=6794","title":{"rendered":"Internet &#038; Network Requirements:"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>MediaStore is browser-based, with auto-scaling infrastructure and multi-bitrate streaming, supporting most preexisting network configurations.<br \/>On corporate or managed networks, access to video streaming may be restricted; please consult your network or system administrator if you experience issues.<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-bottom:50px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><h3 class=\"fusion-title-heading title-heading-left awb-responsive-type__disable fusion-live-editable medium-editor-element\" role=\"textbox\" contenteditable=\"true\" spellcheck=\"true\" data-inline-parent-cid=\"5\" data-inline-override-color=\"text_color\" data-inline-override-font-size=\"font_size\" data-inline-override-line-height=\"line_height\" data-inline-override-letter-spacing=\"letter_spacing\" data-inline-override-tag=\"size\" data-toolbar=\"full\" data-param=\"element_content\" data-medium-editor-element=\"true\" aria-multiline=\"true\" data-medium-editor-editor-index=\"3\" data-placeholder=\"Your Content Goes Here\" data-medium-focused=\"true\">Network Requirements<\/h3>\n<\/div><div class=\"fusion-text fusion-text-3\"><p>Your <strong>internet connection<\/strong> should permit a download\/upload speed of at least <strong>10 Mbit\/s<\/strong>, ideally at least<strong> 50 Mbit\/s<\/strong>.<br \/><em>Network speed recommendations assume single-user usage; multiple concurrent streams may require proportionally higher bandwidth.<\/em><\/p>\n<p>A stable connection with<strong> low latency<\/strong> is optimal for streaming.<\/p>\n<p>The following <strong>TCP ports<\/strong> should be open:<\/p>\n<ul>\n<li>https: 443<\/li>\n<li>(optional) https: 80<\/li>\n<\/ul>\n<p><strong>VPNs<\/strong> may interfere with uploads\/streaming if they route traffic slowly. See <a href=\"https:\/\/mediastore.support\/?p=6313\"><span style=\"color: #0476d9;\">Basic<\/span> <span style=\"color: #0476d9;\">Troubleshooting<\/span><\/a> for details.<\/p>\n<p>Some browsers handle large uploads differently. See <span style=\"color: #0476d9;\"><a style=\"color: #0476d9;\" href=\"https:\/\/mediastore.support\/?p=6785\">Software &amp; Operating System Requirements<\/a><\/span> for recommended browsers.<\/p>\n<p>When uploading large video files, we recommend a <strong>wired Ethernet connection<\/strong> rather than Wi-Fi where possible for best performance.<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"fusion-text fusion-text-4\"><h3 class=\"fusion-title-heading title-heading-left awb-responsive-type__disable fusion-live-editable medium-editor-element\" role=\"textbox\" contenteditable=\"true\" spellcheck=\"true\" data-inline-parent-cid=\"7\" data-inline-override-color=\"text_color\" data-inline-override-font-size=\"font_size\" data-inline-override-line-height=\"line_height\" data-inline-override-letter-spacing=\"letter_spacing\" data-inline-override-tag=\"size\" data-toolbar=\"full\" data-param=\"element_content\" data-medium-editor-element=\"true\" aria-multiline=\"true\" data-medium-editor-editor-index=\"14\" data-placeholder=\"Your Content Goes Here\" data-medium-focused=\"true\">Email Delivery &amp; Firewall Settings<\/h3>\n<\/div><div class=\"fusion-text fusion-text-5\"><p data-start=\"1279\" data-end=\"1408\">To ensure reliable email delivery, your organisation\u2019s email security or spam filtering system may need to allow certain senders.<\/p>\n<p data-start=\"1415\" data-end=\"1445\">Please ensure you can receive:<\/p>\n<ul data-start=\"1452\" data-end=\"1733\">\n<li data-start=\"1452\" data-end=\"1504\">\n<p data-start=\"1454\" data-end=\"1504\"><strong data-start=\"1454\" data-end=\"1502\">Emails sent from the <span style=\"color: #808080;\">mediastore.app<\/span>&nbsp;domain<\/strong><\/p>\n<\/li>\n<li data-start=\"1507\" data-end=\"1729\">\n<p data-start=\"1509\" data-end=\"1729\"><strong data-start=\"1509\" data-end=\"1565\">Emails sent on your behalf from MediaStore\u2019s servers<\/strong>, where the \u201cFrom\u201d address is your own email address but the message is delivered by MediaStore (for example, client recommendations and other client-facing emails)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1736\" data-end=\"1864\">These settings are typically managed at the <strong data-start=\"1780\" data-end=\"1818\">email gateway or mail server level<\/strong>, rather than within your mail application settings.<\/p>\n<p data-start=\"1736\" data-end=\"1864\">&nbsp;<\/p>\n<\/div><div class=\"fusion-text fusion-text-6\"><h3 class=\"fusion-title-heading title-heading-left awb-responsive-type__disable fusion-live-editable medium-editor-element\" role=\"textbox\" contenteditable=\"true\" spellcheck=\"true\" data-inline-parent-cid=\"9\" data-inline-override-color=\"text_color\" data-inline-override-font-size=\"font_size\" data-inline-override-line-height=\"line_height\" data-inline-override-letter-spacing=\"letter_spacing\" data-inline-override-tag=\"size\" data-toolbar=\"full\" data-param=\"element_content\" data-medium-editor-element=\"true\" aria-multiline=\"true\" data-medium-editor-editor-index=\"16\" data-placeholder=\"Your Content Goes Here\" data-medium-focused=\"true\">Network Speed Tests<\/h3>\n<\/div><div class=\"fusion-text fusion-text-7\"><p data-start=\"1235\" data-end=\"1345\">To verify your connection meets the minimum network requirements, we recommend running a web-based speed test.<\/p>\n<p data-start=\"1352\" data-end=\"1391\">You can use one of the following tools:<\/p>\n<ul data-start=\"1398\" data-end=\"1496\">\n<li data-start=\"1398\" data-end=\"1451\">\n<p data-start=\"1400\" data-end=\"1451\"><strong data-start=\"1400\" data-end=\"1423\">Speedtest by Ookla:<\/strong> <span style=\"color: #0476d9;\"><a class=\"decorated-link\" style=\"color: #0476d9;\" href=\"https:\/\/www.speedtest.net\" target=\"_new\" rel=\"noopener\" data-start=\"1424\" data-end=\"1449\">https:\/\/www.speedtest.net<\/a><\/span><\/p>\n<\/li>\n<li data-start=\"1454\" data-end=\"1492\">\n<p data-start=\"1456\" data-end=\"1492\"><strong data-start=\"1456\" data-end=\"1471\">SpeedOf.Me:<\/strong> <span style=\"color: #0476d9;\"><a class=\"decorated-link\" style=\"color: #0476d9;\" href=\"https:\/\/speedof.me\" target=\"_new\" rel=\"noopener\" data-start=\"1472\" data-end=\"1490\">https:\/\/speedof.me<\/a><\/span><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1499\" data-end=\"1611\">After running the test, confirm that your <strong data-start=\"1546\" data-end=\"1576\">download and upload speeds<\/strong> meet the recommended requirements.<\/p>\n<p data-start=\"1499\" data-end=\"1611\">\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[580,544,551],"tags":[],"class_list":["post-6794","post","type-post","status-publish","format-standard","hentry","category-access","category-started","category-troubleshoot"],"_links":{"self":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts\/6794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6794"}],"version-history":[{"count":2,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts\/6794\/revisions"}],"predecessor-version":[{"id":6808,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts\/6794\/revisions\/6808"}],"wp:attachment":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6794"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6794"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}