{"id":6777,"date":"2026-02-04T13:01:26","date_gmt":"2026-02-04T13:01:26","guid":{"rendered":"https:\/\/mediastore.support\/?p=6777"},"modified":"2026-06-10T14:07:31","modified_gmt":"2026-06-10T14:07:31","slug":"accessing-the-client-ui","status":"publish","type":"post","link":"https:\/\/mediastore.support\/?p=6777","title":{"rendered":"Accessing the Client UI:"},"content":{"rendered":"

Registering via the Client UI:<\/p>\n

    \n
  1. Go to the Client UI registration page, with the format:
    \nsales.<\/strong>your-affiliation-name.com\/registration<\/strong><\/span>1<\/sup><\/small><\/li>\n
  2. Complete required Personal Details<\/strong>, including name and email address1<\/sup><\/small><\/li>\n
  3. Click Next<\/li>\n
  4. Complete required Company Details<\/strong>, including company name and location1<\/sup><\/small><\/li>\n
  5. Review and accept the Privacy Policy\u00a0<\/strong><\/li>\n
  6. Click Submit for Approval<\/strong><\/li>\n
  7. Once approved by an administrator, you will receive an email from noreply@your-affiliation-name.com1<\/sup><\/small><\/span><\/span>\u00a0<\/span><\/li>\n
  8. Select the\u00a0Click to Confirm<\/b>\u00a0link in the email body<\/li>\n
  9. This will open a unique URL with the format:
    \nyour-affiliation-name.mediastore.app\/um\/confirmations\/<\/strong>UNIQUE-CODE<\/span>1<\/sup><\/small><\/li>\n
  10. Enter and confirm a secure password<\/li>\n
  11. From the Admin UI2<\/sup><\/small>, click the Switch to Client Site<\/strong> icon 🔃 to return to the Client UI<\/li>\n<\/ol>\n<\/div><\/div><\/div>

    Signing in via user credentials:<\/p>\n

      \n
    1. Go to the Client UI login page:
      \nsales.<\/strong>your-affiliation-name.com<\/strong><\/span>1<\/sup><\/small><\/li>\n
    2. Enter your reigstered email address<\/li>\n
    3. Enter your MediaStore password<\/li>\n
    4. Click\u00a0Sign In<\/b><\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div>

      If you’re unable to access the Client UI, see Login Troubleshooting<\/a><\/span> or contact support@mediafellows.com<\/a><\/span>.
      \n 
      \n <\/p>\n

      \n

      1<\/sup><\/small> Affiliation URL, email address and registration page may be uniquely formatted to match company branding.<\/small><\/p>\n

      2 <\/sup><\/small>Users with the platform role Client will be taken directly to the Client UI. <\/small><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[582,544],"tags":[],"class_list":["post-6777","post","type-post","status-publish","format-standard","hentry","category-client-ui","category-started"],"_links":{"self":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts\/6777","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6777"}],"version-history":[{"count":5,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts\/6777\/revisions"}],"predecessor-version":[{"id":7306,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts\/6777\/revisions\/7306"}],"wp:attachment":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6777"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=6777"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=6777"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}