{"id":4288,"date":"2021-01-26T09:42:53","date_gmt":"2021-01-26T09:42:53","guid":{"rendered":"https:\/\/mediastore.support\/?p=4288"},"modified":"2021-06-07T07:12:00","modified_gmt":"2021-06-07T07:12:00","slug":"sending-product-recommendations-and-grant-access","status":"publish","type":"post","link":"https:\/\/mediastore.support\/?p=4288","title":{"rendered":"Sending Product Recommendations (and Grant Access)"},"content":{"rendered":"<h3>Product recommendations<\/h3>\n<p>Recommendations allow you to <strong>send Product previews including streaming video to any email recipient<\/strong>. Alternatively, you may also you Recommendations to sent <strong>Asset download links<\/strong>.<\/p>\n<p>To send a Recommendation, use <em>Actions<\/em> &gt; <em>Recommend<\/em> on a Product in the Products list or detail views. You can also tick several Products and then use the <em>Actions<\/em> in the top navigation to recommend multiple titles at once.<\/p>\n<p>You will be presented with a dialog including the following fields:<\/p>\n<ul>\n<li><strong>Product(s)<\/strong>: Review the products included in the recommendation, optionally add products by performing a text search and selecting from among the suggested results, and\/or remove products by ticking the &#8220;x&#8221; icon next to their titles.<\/li>\n<li><strong>Subject<\/strong>: Enter a custom email subject line.<\/li>\n<li><strong>Recipients<\/strong>: Enter one or several recipients. As you start typing, the system will suggest any existing Users matching what you&#8217;ve typed so far. Each recipient will receive their own message and won&#8217;t be able to see other recipients.<\/li>\n<li><strong>CC Recipients<\/strong>: Optional CC recipients. Each CC recipient will receive a copy of all messages.<\/li>\n<li><strong>Message<\/strong>: Type a personal message which will appear in the Recommendation email.<\/li>\n<li><strong>Views<\/strong>: Optionally, restrict the number of views the recipient(s) will be able to perform. Each click on a link in the Recommendation message will count as one view. For Recommendations with multiple recipients, each recipient will receive their own independent allowance of views.<\/li>\n<li><strong>Require login\/Registration<\/strong>: Optionally, tick this option in case you&#8217;d like to prompt the recipient to login or register before being able to view the recommended content. If the recipient is <em>not<\/em> known to the system and this setting is enabled, they will receive a separate user invitation link prompting them to set a password in order to set up an account before being able to view the recommended content.<\/li>\n<li><strong>All assets<\/strong>: If left unticked, your Recommendation will be for <strong>streaming video only <\/strong>(marketing-centered), and if ticked, you will be able to select from among all Assets on the Products in order to send download links (delivery-centered, in combination with the <em>Download<\/em> permission tickbox below).<\/li>\n<li><strong><em>Download<\/em> permission<\/strong>: If unticked, you will only send a preview list of assets, but offer no download functionality. If ticked, the assets will be downloadable to the recipient.<\/li>\n<li><strong>Expires at<\/strong>: Define the date and time after which the Recommendation will be invalid. If the recipient clicks the link in the Recommendation email after this, they will not be able to Preview the Products and Assets anymore.<\/li>\n<li><strong>Videos <\/strong>or<strong> Assets<\/strong>: Individually tick or untick the videos to be included in the Recommendation. This way, you can control which videos the recipient will either get to stream (for <em>Viewable<\/em> Recommendations) or download (for <em>All assets<\/em> Recommendations with the <em>Download<\/em> permission enabled). (If you are sending a product Recommendation, unticking a Product will remove the Product itself from the recommendation, including all its video assets.)<\/li>\n<\/ul>\n<p>After you&#8217;ve prepared the Recommendation, click <strong><em>Send emails<\/em><\/strong> to dispatch the message.<br \/>\nAlternatively, you may click <strong><em>Generate links only<\/em><\/strong> in case you would like to forward the links to the client yourself, rather then send them a link from the platform directly. You will receive a message listing the link(s) per User and Product for copy\/paste purposes. In this case, note that the <em>CC recipients<\/em> field will become irrelevant, as only you (as the sender) will receive a message.<\/p>\n<p><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa fa-hand-point-right circle-no fusion-text-flow\" style=\"--awb-iconcolor:#E3001B;--awb-iconcolor-hover:#E3001B;--awb-font-size:10px;--awb-margin-right:5px;\"><\/i>Note that if you use <em>Send emails<\/em> to send a Recommendation to yourself which you intend to forward to a client, Recommendation analytics will be recorded under your email address. Therefore, it is advisable to fill in the intended recipient and <em>Generate links only<\/em> for forwarding purposes.<\/p>\n<div id=\"attachment_3237\" style=\"width: 310px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42.png\" rel=\"attachment wp-att-3237\"><img decoding=\"async\" aria-describedby=\"caption-attachment-3237\" class=\"size-medium wp-image-3237\" src=\"https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42-300x214.png\" alt=\"Prepare a Recommendation using the available fields\" width=\"300\" height=\"214\" srcset=\"https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42-200x142.png 200w, https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42-300x214.png 300w, https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42-400x285.png 400w, https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42-600x427.png 600w, https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42-768x547.png 768w, https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42-800x570.png 800w, https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42-1024x729.png 1024w, https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42-1200x854.png 1200w, https:\/\/mediastore.support\/wp-content\/uploads\/2016\/05\/Screen-Shot-2016-05-02-at-16.27.42.png 1420w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-3237\" class=\"wp-caption-text\"><em>Prepare a Recommendation using the available fields<\/em><\/p><\/div>\n<p><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa fa-hand-point-right circle-no fusion-text-flow\" style=\"--awb-iconcolor:#E3001B;--awb-iconcolor-hover:#E3001B;--awb-font-size:10px;--awb-margin-right:5px;\"><\/i>You as the sender will always receive a copy of each Recommendation message to your MediaStore account&#8217;s email address.<\/p>\n<h3>Grant Access<\/h3>\n<p><em>Grant Access<\/em> is a pared-down version of the <em>Recommendation<\/em> feature. It allows you to provide timed download access to selected Products&#8217; Assets to specific Users. The recipient(s) will receive an email informing them that they&#8217;ve been granted access to the selected Products&#8217; Assets, and will be able to click a link to gain access.<\/p>\n<p>To use it, use <em>Actions<\/em> &gt; <em>Grant Access<\/em> on a Product in the Products detail view, or one or more ticked Products in the Products list view. The link can optionally <em>Require login<\/em> and also <em>Include descendants<\/em> (i.e. if you&#8217;re granting access to a Series, this would include any subordinate Seasons and Episodes).<\/p>\n<p>Furthermore, <em>Grant Access<\/em> can be used on Groups. Contrary to ordinary single or multi-Pruduct <em>Grant Access<\/em>, <em>Grant Access<\/em> on Groups can only be used to provide Users access to the Assets added to the Group (<em>not<\/em> the Products including all their Assets). For more flexible options, please use Recommendations.<\/p>\n<p><i class=\"fb-icon-element-3 fb-icon-element fontawesome-icon fa fa-hand-point-right circle-no fusion-text-flow\" style=\"--awb-iconcolor:#E3001B;--awb-iconcolor-hover:#E3001B;--awb-font-size:10px;--awb-margin-right:5px;\"><\/i><em>Grant Access<\/em> can only be used to provide Users access to the selected Products&#8217; entirety of Assets. For more selective access, please use Recommendations.<\/p>\n<h3>Reviewing, editing and revoking recommendations<\/h3>\n<p>In order to modify Recommendations (and Grant Access messages) after they have been sent, go to <em>Groups<\/em> &gt; <em>Recommendations <\/em>and locate the Recommendation you&#8217;d like to modify. Here, you can also review currently active Recommendations.<\/p>\n<ul>\n<li>To <strong>edit the expiry date and time<\/strong> for a Recommendation, select <em>Actions<\/em> &gt; <em>Edit Expiration<\/em>, then set a new timestamp and confirm. Optionally, the original recipient(s) can be notified if the box below is ticked accordingly.<\/li>\n<li>To <strong>cancel a Recommendation<\/strong> and thereby revoke all access rights granted to the recipient(s), select <em>Actions<\/em> &gt; <em>Revoke Access<\/em>.<\/li>\n<\/ul>\n<h3>Recommendations and Grant Access for Groups<\/h3>\n<p>Both features can also be used for Groups of Products and Assets. Open the detail view of a previously compiled Group and choose from the available <em>Actions &#8211; <\/em>see <a href=\"\/?p=3351\">here<\/a> for more details.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Product recommendations Recommendations allow you to send Product previews including  [&#8230;]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[416,414],"tags":[],"class_list":["post-4288","post","type-post","status-publish","format-standard","hentry","category-v2-product-management","category-v2-user-guide"],"_links":{"self":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts\/4288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4288"}],"version-history":[{"count":7,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts\/4288\/revisions"}],"predecessor-version":[{"id":4420,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/posts\/4288\/revisions\/4420"}],"wp:attachment":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4288"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4288"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}