{"id":6406,"date":"2026-01-28T15:36:57","date_gmt":"2026-01-28T15:36:57","guid":{"rendered":"https:\/\/mediastore.support\/?page_id=6406"},"modified":"2026-05-06T08:17:27","modified_gmt":"2026-05-06T08:17:27","slug":"getting-started","status":"publish","type":"page","link":"https:\/\/mediastore.support\/?page_id=6406","title":{"rendered":"Getting Started"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Use the <strong> Getting Started<\/strong> section of the Help Centre to access and navigate your MediaStore site once it&#8217;s been set up by the mediafellows team.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here you\u2019ll learn how to log in, understand key technical requirements, and how to use both the Admin and Client interfaces.<br \/>\nYou\u2019ll also find a <span style=\"color: #0476d9;\"><a style=\"color: #0476d9;\" href=\"\/?p=6916\">Quick Start<\/a><\/span> guide to the most common uses of MediaStore, and reference tables for common settings.<\/span><\/p>\n<p>&nbsp;<\/p>\n<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-overflow:visible;--awb-flex-wrap:wrap;\" ><\/div>\n<h2>Contents<\/h2>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-bg-size:cover;width:30.6666%; margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><\/p>\n<ul style=\"--awb-iconcolor:#E3001B;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\">\n\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a href=\"#access\"><big><strong>Getting Access<\/strong><\/big><\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a href=\"#tables\"><big><strong>Reference Tables<\/strong><\/big><\/a><\/div><\/li>\n\n<\/ul>\n<p><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"--awb-bg-size:cover;width:30.6666%; margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><\/p>\n<ul style=\"--awb-iconcolor:#E3001B;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-2 fusion-checklist-default type-icons\">\n\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a href=\"#admin-ui\"><big><strong>Admin UI Overview<\/strong><\/big><\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a href=\"#client-ui\"><big><strong>Client UI Overview<\/strong><\/big><\/a><\/div><\/li>\n\n<\/ul>\n<p><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:30.6666%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><\/p>\n<ul style=\"--awb-iconcolor:#E3001B;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-3 fusion-checklist-default type-icons\">\n\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a href=\"\/?p=6916\"><big><strong>Quick Guide<\/strong><\/big><\/a><\/div><\/li>\n\n<\/ul>\n<p><div class=\"fusion-clearfix\"><\/div><\/div><\/div>\n<div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-bg-size:cover;width:30.6666%; margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\">\n<ul style=\"--awb-iconcolor:#E3001B;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-4 fusion-checklist-default type-icons\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<li style=\"list-style-type: none;\"><\/ul><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;width:100%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;border-bottom-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><br \/>\n<a name=\"access\"><\/a><\/p>\n<h4><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa fa-sign-in-alt circle-no fusion-text-flow\" style=\"--awb-iconcolor:#E3001B;--awb-iconcolor-hover:#E3001B;--awb-font-size:18px;--awb-margin-right:9px;\"><\/i>Getting Access<\/h4>\n<ul style=\"--awb-iconcolor:#E3001B;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-5 fusion-checklist-default type-icons\"><\/p>\n<p><span style=\"font-weight: 400;\">Learn the requirements for accessing <strong>MediaStore<\/strong>, including supported specifications, interface overviews, and troubleshooting guidance.<\/span><\/p>\n<p>&nbsp;<\/p>\n\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6796\">Hardware Recommendations<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6785\">Software &amp; Operating System Requirements<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6794\">Internet &amp; Network Requirements<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6804\">Video &amp; Media Upload Specifications<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6769\">Accessing the Admin UI<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6777\">Accessing the Client UI<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6313\">Basic Troubleshooting<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6317\">Login Troubleshooting<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6342\">Video and Asset Troubleshooting<\/a><\/div><\/li>\n\n<p><\/ul>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p><a name=\"admin-ui\"><\/a><\/p>\n<h4><i class=\"fb-icon-element-2 fb-icon-element fontawesome-icon fa fa-unlock-alt circle-no fusion-text-flow\" style=\"--awb-iconcolor:#E3001B;--awb-iconcolor-hover:#E3001B;--awb-font-size:18px;--awb-margin-right:9px;\"><\/i>Admin UI Overview<\/h4>\n<ul style=\"--awb-iconcolor:#E3001B;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-6 fusion-checklist-default type-icons\"><\/p>\n<p><span style=\"font-weight: 400;\">Navigate the <strong>Admin UI<\/strong> layout, understand its controls, and use search and filters to manage content.<\/span><\/p>\n<p>&nbsp;<\/p>\n\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6414\">Menu Toolbar<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6437\">Navigation Sidebar<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6817\">Document Window<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6821\">Detail Window<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6834\">Using Search &amp; Filters<\/a><\/div><\/li>\n\n<p><\/ul>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p><a name=\"client-ui\"><\/a><\/p>\n<h4><i class=\"fb-icon-element-3 fb-icon-element fontawesome-icon fa fa-lock circle-no fusion-text-flow\" style=\"--awb-iconcolor:#E3001B;--awb-iconcolor-hover:#E3001B;--awb-font-size:18px;--awb-margin-right:9px;\"><\/i>Client UI Overview<\/h4>\n<ul style=\"--awb-iconcolor:#E3001B;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-7 fusion-checklist-default type-icons\"><\/p>\n<p><span style=\"font-weight: 400;\">Explore the <strong>Client UI<\/strong> layout, understand how your products are presented to your clients, and how to enhance content discovery with search and filters.<\/span><\/p>\n<p>&nbsp;<\/p>\n\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6825\">Menu Toolbar<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6830\">Profile Menu<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6871\">Using CMS Features<\/a> \u2003 \u2003 <i class=\"fb-icon-element-4 fb-icon-element fontawesome-icon fa fa-play circle-no fusion-text-flow\" style=\"--awb-iconcolor:#E3001B;--awb-iconcolor-hover:#E3001B;--awb-font-size:18px;--awb-margin-right:9px;\"><\/i> <a style=\"color: #ff343c;\" href=\"\/?p=6873\"><small> VIDEO <\/small> <\/a><\/div><\/li>\n\n<p><\/ul>\n<div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div>\n<p><a name=\"tables\"><\/a><\/p>\n<h4><i class=\"fb-icon-element-5 fb-icon-element fontawesome-icon fa fa-table circle-no fusion-text-flow\" style=\"--awb-iconcolor:#E3001B;--awb-iconcolor-hover:#E3001B;--awb-font-size:18px;--awb-margin-right:9px;\"><\/i>Reference Tables<\/h4>\n<ul style=\"--awb-iconcolor:#E3001B;--awb-line-height:27.2px;--awb-icon-width:27.2px;--awb-icon-height:27.2px;--awb-icon-margin:11.2px;--awb-content-margin:38.4px;\" class=\"fusion-checklist fusion-checklist-8 fusion-checklist-default type-icons\"><\/p>\n<p><span style=\"font-weight: 400;\">Use these <strong>reference<\/strong> tables to quickly understand system roles, settings, and content statuses.<\/span><\/p>\n<p>&nbsp;<\/p>\n\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=5818\">Product Types<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6358\">Asset Status<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=5688\">Access Levels<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=6318\">User Status<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=5692\">Platform Roles<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=5348\">Conference Types<\/a><\/div><\/li>\n<li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-no\"><i class=\"fusion-li-icon fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\"><a style=\"color: #0476d9;\" href=\"\/?p=5356\">Conference Moderator Capabilities<\/a><\/div><\/li>\n\n<p><\/ul>\n<p><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e2e2e2;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Use the Getting Started section of the Help Centre to  [&#8230;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6406","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/pages\/6406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6406"}],"version-history":[{"count":34,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/pages\/6406\/revisions"}],"predecessor-version":[{"id":7237,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/pages\/6406\/revisions\/7237"}],"wp:attachment":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}