{"id":6094,"date":"2025-09-02T14:45:47","date_gmt":"2025-09-02T14:45:47","guid":{"rendered":"https:\/\/mediastore.support\/?page_id=6094"},"modified":"2026-05-06T08:41:24","modified_gmt":"2026-05-06T08:41:24","slug":"mediastore-support","status":"publish","type":"page","link":"https:\/\/mediastore.support\/","title":{"rendered":"MediaStore Support"},"content":{"rendered":"

<\/div><\/div><\/div><\/div>
<\/i><\/span><\/div>

Getting Started<\/h2><\/a><\/div>
<\/div>
\n

Use Getting Started<\/strong> to access and navigate your new<\/strong> MediaStore site once it\u2019s been set up by the mediafellows team.<\/p>\n<\/div>

<\/div>More<\/a>
<\/div><\/div><\/div>
<\/div><\/div>
<\/i><\/span><\/div>

Asset Management<\/h2><\/a><\/div>
<\/div>
Use the\u00a0Assets<\/strong>\u00a0section in the\u00a0Admin UI<\/strong>\u00a0to upload and organize the media files you want to screen on your MediaStore site.<\/p>\n<\/div>
<\/div>More<\/a>
<\/div><\/div><\/div>
<\/div><\/div>
<\/i><\/span><\/div>

Advanced Features<\/h2><\/a><\/div>
<\/div>
\n

Discover a comprehensive range of add-ons that provide advanced functionality<\/strong> to enhance your MediaStore platform.<\/span><\/p>\n<\/div>

<\/div>More<\/a>
<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>
<\/i><\/span><\/div>

User Management<\/h2><\/a><\/div>
<\/div>
\n

Learn how to use the User Management<\/strong> section of the Admin UI<\/strong> to organize teammates, clients, and sales contacts.<\/p>\n<\/div>

<\/div>More<\/a>
<\/div><\/div><\/div>
<\/div><\/div>
<\/i><\/span><\/div>

Website Management<\/h2><\/a><\/div>
<\/div>
\n

Explore the Website<\/strong> section of the Admin UI<\/strong> toolbar, which helps manage content on your homepage as well as informational pages like News<\/strong> and About Us<\/strong>.<\/p>\n<\/div>

<\/div>More<\/a>
<\/div><\/div><\/div>
<\/div><\/div>
<\/i><\/span><\/div>

Troubleshooting<\/h2><\/a><\/div>
<\/div>
\n

Use the MediaStore Troubleshooting<\/strong> guides to identify and resolve the most common issues users encounter when accessing MediaStore.<\/p>\n<\/div>

<\/div>More<\/a>
<\/div><\/div><\/div>
<\/div><\/div>
<\/div><\/div><\/div><\/div>
<\/i><\/span><\/div>

Product Management<\/h2><\/a><\/div>
<\/div>
\n

Manage titles and product metadata in the Products<\/strong> section of the Admin UI<\/strong> to showcase your content effectively on your MediaStore site.<\/p>\n<\/div>

<\/div>More<\/a>
<\/div><\/div><\/div>
<\/div><\/div>
<\/i><\/span><\/div>

Marketing Features<\/h2><\/a><\/div>
<\/div>
\n

Share your content using the Marketing<\/strong> section of the Admin UI<\/strong> toolbar with events, screening rooms, recommendations, and more.<\/p>\n<\/div>

<\/div>More<\/a>
<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>

<\/h2>\n

Further resources<\/h2>\n<\/div><\/div><\/div><\/div><\/div>
<\/i><\/span><\/div>

Get in touch<\/h2><\/div>
<\/div>
\n

Can’t find what you’re looking for? Don’t hesitate to contact us:\u00a0 support@mediafellows.com<\/a> | +49 30 52001286<\/p>\n<\/div><\/div><\/div>

<\/div><\/div>
<\/div><\/div><\/div>
<\/i><\/span><\/div>

User guide (old admin site)<\/h2><\/a><\/div>
<\/div>
\n

Find out how to get started, upload assets, market and deliver your content, manage users and more. Gain in-depth insight into all features and tools.<\/p>\n<\/div>

<\/div>More<\/a>
<\/div><\/div><\/div>
<\/div><\/div>
<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":14,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6094","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/pages\/6094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6094"}],"version-history":[{"count":34,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/pages\/6094\/revisions"}],"predecessor-version":[{"id":7249,"href":"https:\/\/mediastore.support\/index.php?rest_route=\/wp\/v2\/pages\/6094\/revisions\/7249"}],"wp:attachment":[{"href":"https:\/\/mediastore.support\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}