Contact MediaStore support: +49 30 52001286|support@mediafellows.com

Email an Organization:

Email an Organization:

  1. In the navigation sidebar, click Organizations
  2. Scroll, search or filter to find the organization you want to email
  3. Select the organization to open the preview panel*
  4. In the preview panel on the right, click View Details 
  5. Click the email icon 📩 in the toolbar to create a new email to the organization’s listed address in your default mail app

 

 

*Shortcut: Click directly on the organization name to access their full details.

Email an Organization:2025-08-29T09:32:32+00:00

Share Content with a Contact Selection via Recommendations:

  1. In the navigation sidebar, go to Contacts > Selections
  2. Scroll, search, or filter to find the relevant contact selection
  3. Click the three-dot settings menu to the right of the selection name
  4. Select Recommend
  5. Click the Products field to select the titles you want to share

     → Click Next

  1. Select from All Videos, Screeners or particular assets from these titles

     → Click Next

  1. Fill in the Subject and Message fields for your Recommendation email

     → Click Next

  1. Review Recipients1

     Optional:

  • toggle to require contacts to log in to MediaStore
  • add additional recipients 
  • remove recipients from the Contact Selection list
  • add CC and BCCs to your recommendation email2

     → Click Next

  1. Set an Expiration date for your recommendation link (three weeks by default)

     Optional:

  • set Allowed views limits per recipient
  • include the recommendation on recipients’ client dashboards (List on the website)
  • select Generate links only to create a shareable link without sending a branded email to recipients

     → Click Next

  1. Review your Recommendation, then Save draft, Schedule or Send3

 

 

1 Emails are sent individually with no visibility of other recipients

2 CC and BCC recipients receive a copy of the email sent to the primary recipient(s)

3 If you selected “Generate links only” the Send option changes to Generate links

Share Content with a Contact Selection via Recommendations:2025-08-28T21:26:33+00:00

Delete a Cast or Crew Member:

  1. In the navigation sidebar, click Products > Cast & Crew
  2. Scroll, search, or filter to find the member you want to delete
  3. Select the three-dot settings menu to the right of their name
  4. Click Delete and Confirm to finish
Delete a Cast or Crew Member:2025-08-28T15:08:22+00:00

Review and Edit Cast & Crew Details:

To edit the name and description of a cast or crew member:

  1. In the navigation sidebar, go to Products > Cast & Crew
  2. Scroll, search, or filter to find your cast or crew member
  3. Select the member to open a preview*
  4. In the preview panel on the right, click View Details
  5. Click the edit icon ✏️ to make updates directly in the text fields
  6. Click the save icon 💾 to finish

To update a cast or crew member’s avatar: 

  1. In the navigation sidebar, go to Products > Cast & Crew
  2. Scroll, search, or filter to find your cast or crew member
  3. Select the member to open a preview*
  4. In the preview panel on the right, click View Details
  5. Click the three-dot settings menu
  6. Select Upload Avatar
  7. Drag and drop or browse files to select your avatar image
  8. Click Upload to finish

 

 

*Shortcut: Click directly on cast & crew names to access their full details.

Review and Edit Cast & Crew Details:2025-08-28T15:06:55+00:00

Assign a Cast or Crew Member to a Product:

  1. In the navigation sidebar, go to Products > Cast & Crew 
  2. Scroll, search, or filter to find your cast or crew member
  3. Click the three-dot settings menu to the right of their name
  4. Select Assign to Products
  5. Click the Product field and select one or more title from your catalog 
  6. In the Type field, choose Cast or Crew 

     Optional:

  • add additional members in the Cast & Crew field 
  • enter a Character Name (for cast only)
  • select a Role (for cast) or Position (for crew), or enter a new one and click Create to save

     7. Click Assign to finish

 

The member name and type will now be shown in the Client UI.

Assign a Cast or Crew Member to a Product:2025-08-28T17:56:36+00:00

Create a Cast or Crew Member:

  1. In the navigation sidebar, go to Products > Cast & Crew 
  2. Click the blue + Create Cast & Crew button
  3. Type the name of your cast or crew member

     Optional: 

  • upload a supporting image or add a description 

     4. Click Create to finish

Create a Cast or Crew Member:2025-08-28T15:00:17+00:00

Share a Selection of Titles via Recommendations:

  1. In the navigation sidebar, go to Products > Selections
  2. Scroll, search, or filter to find the relevant product selection
  3. Click the three-dot settings menu to the right of the selection name
  4. Select Recommend

     Optional:

  • click the Products field to select additional titles to share

     → Click Next

  1. Select All Videos or particular assets to share from these titles

     → Click Next

  1. Fill in the Subject and Message fields for your Recommendation email

     → Click Next

  1. Add one or more recipients from your MediaStore contacts 1

     Optional:

  • toggle to require contacts to log in to MediaStore
  • add additional recipients 
  • remove recipients from the Contact Selection list
  • add CC and BCCs to your recommendation email 2

     → Click Next

  1. Set an Expiration date for your recommendation link (three weeks by default)

     Optional:

  • set Allowed views limits per recipient
  • include the recommendation on recipients’ client dashboards (List on the website)
  • select Generate links only to create a shareable link without sending a branded email to recipients

     → Click Next

  1. Review your Recommendation, then Save draft or click Send 3

 

 

1 Emails are sent individually with no visibility of other recipients

2 CC and BCC recipients receive a copy of the email sent to the primary recipient(s)

3 If you selected “Generate links only” the Send option changes to Generate links

Share a Selection of Titles via Recommendations:2025-08-28T14:43:58+00:00

Duplicate a Product Selection:

  1. In the navigation sidebar, go to Products > Selections
  2. Scroll, search, or filter to find the product selection you want to duplicate
  3. Click the three-dot settings menu next to the selection name
  4. Click Copy
  5. Choose a contact to be responsible for the copied product selection
  6. Click Submit to finish

 

To rename and edit your duplicated product selection, follow the steps in Edit Product Selections.

Duplicate a Product Selection:2025-08-28T17:57:26+00:00

Delete a Product Selection:

  1. In the navigation sidebar, click Products > Selections
  2. Scroll, search, or filter to find the product selection you want to delete
  3. Select the three-dot settings menu to the right of the selection name
  4. Click Delete and Confirm to finish
Delete a Product Selection:2025-08-28T14:38:52+00:00
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